This website guarantees the privacy of all visitors, and we will at all times treat as confidential any personal information you provide. We will only use your data to process orders as quickly and easily as possible. Besides this, we will only use the information with your consent. This website will not sell your personal information to any third party and will only make it available to third parties involved in processing your order.
This website uses the data collected to provide its customers with the following services:
When you place an order or request a quote, we need your name, e-mail address and telephone number to process it, and to keep you informed of progress.
To make ordering from this website, and the process of requesting a quote, as convenient as possible, we store, with your consent, your personal details as well as data regarding your order or quote request and your use of our services. This allows us to make the website more personal.
We may use your e-mail address to provide you with information about developments on our website, and about our special offers and promotions. If you do not want this, you can unsubscribe via our website.
If you place an order on this website we will, if requested, store your details on a secure server. You can register a username and password so that you do not have to enter your name and address, telephone number, e-mail address, delivery and payment details each time you order.
Information about your use of our site and the feedback we receive from our visitors helps us to develop and improve our site. If you decide to write a review, you can choose whether to leave your name or other personal information. We do like to hear from our visitors, but we reserve the right not to publish contributions that fail to meet our site conditions.
If you respond to a promotion or contest, we will ask for your name, address and e-mail address. We use this information to run the promotion, announce the winner(s) and measure the response to our marketing campaigns.
This website will never sell your information
Personal data will never be sold to third parties and will only be supplied to third parties if they are involved in processing your order. Our employees and any third parties engaged by us are obliged to respect the confidentiality of your data.
Personal data which we process
We process your personal data because you use our services and/or because you provide this to us yourself. When you sign up for one of our services, we ask you to provide personal information. This data is used in providing the service. The data is stored on secure servers, or those of a third party. We will not merge this data with any other personal data that we hold.
You will find below a summary of the personal data we process:
- First and last name of contact person
- Telephone number
- E-mail address
Special or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from a parent or guardian. However, we are unable to check whether a visitor is above 16. We therefore advise parents to be involved in their children's online activity, to prevent data about children being collected without parental consent. If you believe we have collected personal information about a minor without permission, please contact us and we will remove that information.
For what purpose and on what basis do we process personal data
We process your personal data for the following purposes:
- Processing your payment
- Being able to call or e-mail you if this is necessary to provide our services
We do not make decisions based on automated processing about matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a person (for example, an iNed employee) being involved.
How long do we store personal data
We do not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention times:
Retention time for personal data: 7 years. Reason: tax regulations.
Accessing, correcting or deleting data
You have the right to access, correct or delete your personal data. You also have the right to withdraw your consent to data processing, or to object to your personal data being processed by iNed, and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you, or another organisation nominated by you.
You can send a request for access, correction, deletion, or transfer of your personal data, or notify withdrawal of your consent, or object to the processing of your personal data, to our e-mail address. To ensure that any request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but in any case within four weeks.
We should also like to point out that you have the right to file a complaint with the Dutch national data protection authority, the Autoriteit Persoonsgegevens. You can do this using the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
We take the protection of your data very seriously and take appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you feel that your data is not being protected properly, or there is evidence of abuse, please contact our customer service.
This privacy statement is aimed at using this site and the options it provides. Any amendments and/or changes to this site may lead to changes in this privacy statement. We therefore advise you to check this privacy statement regularly.